Family members always have a number of questions and concerns when choosing a nursing home for their relative or friend. Westwood Post Acute is an SNF located in San Jose, California, and it provides care to the long-term and short-stay residents. This article will help families understand the basic information about Westwood Post Acute by providing the overview of services, staffing, quality measures, and possible issues.
Introduction of Westwood Post Acute
Westwood Post Acute is situated at 1601 Petersen Avenue in San Jose, CA. It is a Medicare and Medicaid approved center with 258 approved beds, with an average of 242 residents per day. The facility is owned by Glacier Bay Holdings LLC and is doing business under the name and style of Links Healthcare Group. Westwood Post Acute was initially certified to offer services in the year 1978, and the center provides a comprehensive range of healthcare services such as skilled nursing care, rehabilitation, surgical and illness recovery services among others.
The information derived from this paper can be of great help to families who are planning to place their loved ones in this facility by giving them a glimpse of the services offered and the general atmosphere of the care facility.
Services and Care Provided
Westwood Post Acute offers a variety of services tailored to meet the specific needs of its residents, including:
Skilled Nursing Care:
Skilled nursing care around the clock from professional nurses, RNs, LPNs, and CNAs.
Rehabilitation Services:
This facility provides physical therapy, occupational therapy, and speech therapy to help the residents regain strength, mobility, or speech after surgeries, accidents, or illnesses.
Long-Term and Short-Term Care:
Westwood Post Acute offers short-term rehabilitation to those who have undergone a major surgery and needs time to recover or long-term nursing care to patients with chronic illnesses.
Social and Recreational Activities:
Social participation and interactions are meant to improve the wellbeing of the residents. These activities are meant to address the social, emotional, and recreational aspects of the residents’ lives.
Families need to understand that the facility has had some difficulties in the past to provide social activities consistently as per the health inspection reports.
Ratings and Quality of Care
The rating of the Westwood Post Acute is 3.0 stars, which is an average rating for a skilled nursing facility. The rating is based on three key components: health inspections, staffing, and quality measures.
Health Inspections:
The health inspection rating is significantly lower than the average, which is explained by several shortcomings revealed in the latest checks. Some of them have included problems in feeding, water intake, and care maps for the residents. However, the above problems are some of the areas that Westwood Post Acute has worked to improve on.
Staffing:
The staffing rating of the facility is 2.0 stars, which means that the facility is not very good at this. This is one of the biggest challenges facing the health facility since the nursing staff turnover rate is at 52.1%. This can result in poor quality care and may also impact the quality of life of the residents.
Quality Measures:
Westwood Post Acute has a high quality index, with 5 stars for both, long term and short term care. The following are indices of care quality; pressure ulcers and Urinary Tract Infections; the facility has recorded a good performance in managing the residents’ health and averting these conditions.
Areas for Concern
While Westwood Post Acute provides many essential services, there are several areas where families may need to exercise caution:
Staffing Turnover:
There is a high turnover of nurses within this facility with special focus on the registered nurses (RNs). This could affect the provision of care, follow up and even the development of rapport between the staff and the residents.
Health Deficiencies:
Recent surveys showed that there were several violations of health standards, such as the safety of residents and the development of individual plans for their stay. Although some of these problems have been addressed, they may point to difficulties in some aspects of operations.
Accident Hazards:
The facility has experienced some accident hazards within some of its areas, albeit measures have been put in place to contain this problem.
What Families Can Expect
The families, which are seeking the placement of their loved ones in Westwood Post Acute can expect a competent center that offers good care in many aspects, especially in the sphere of rehabilitation and quality of life. However, staffing issues and health issues seen in the recent inspections indicate that families should not rely on the quality of care provided to their loved ones.
Families should also go for a tour in the facility and talk to the staff in order to have a clear understanding about the care, staff, and safety issues that they may have. Having direct contact with the facility is crucial to guarantee that your loved one is receiving the necessary care and attention they need.
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Final Remarks:
Westwood Post Acute is a center that has its advantages and disadvantages and things that need to be changed. Although the nursing home has been ranked well in terms of the quality of rehabilitation and quality indicators, families should be worried about shortages of staff and health violations. Families can thus make a better decision of whether this skilled nursing facility is right for their loved one by visiting the facility and keeping themselves updated.
